Field Service Technician

Job Title: Field Service Technician

Job Type: Full Time

When: ASAP - Immediate Openings

Employer:
Captive-Aire Systems, Inc.
4641 Paragon Park Road
Raleigh, NC 27616

Fax:   919-747-5618

E-mail: humanresources@captiveaire.com

Web Site:   www.captiveaire.com

Salary: Base salary plus monthly bonus based upon productivity and profits.

Benefits:

• Paid holidays, vacation, and sick days based upon tenure
• 401-K with employer match
• Optional medical
• Disability & life insurance based upon election of medical insurance
• Dental insurance
• Flexible spending account (FSA)

Company Profile:

• Largest US manufacturer of commercial kitchen ventilation equipment.
• Company named 3 years in INC Magazine’s 100 fastest growing private companies.
• Named industry’s “Best in Class” 8 years.
• Over 650 employees companywide.
• Current manufacturing facilities in NC, OK, CA, PA and IA.
• 60 sales and engineering offices nationwide.
• Financially strong, entrepreneurial, growth oriented company that has dominated the industry for over 30 years.

Qualifications:

• Must be a self-starter and possess the ability to work independently.
• Strong knowledge of electrical systems and ability to read wiring schematics
• Strong mechanical skills
• Must be familiar with and have basic understanding of the workings of Captive-Aire product lines including exhaust fans, heaters, make-up air blowers, hoods, utility distribution systems and electrical packages (training provided)
• Basic computer skills
• Personable with strong desire to provide excellent customer service
• Good communication and organizational skills
• Problem solver

Job Description:

• Provide professional servicing of Captive-Aire equipment to include:
• Commissioning of new equipment
• Scheduled preventative maintenance
• Repair, replace and trouble-shoot existing CAS equipment
• Provide complete hood and fan test and balance
• Develop and maintain service schedule
• Prepare and submit job reports and invoices daily
• Sell and develop Preventive Maintenance programs to potential and existing customers

Job Requirements:

• Ability to lift 50 pounds
• Ability to use power and hand tools
• Work in outside conditions
• Use of ladders for roof access
• Sometimes tight working conditions between equipment
• Travel required including some overnights

Company Provided:

• Training on Captive-Aire products and in-house exposure to manufacturing and field operations.
• Certifications as required – Test & Balance, Fire Systems, etc.
• Generated service leads from local sales office
• Expense reimbursements
• Service vehicle and equipment supplied including laptop, phone and air-card