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Factory Certified Technician

CaptiveAire provides hands-on training to contractors and technicians, offering comprehensive instruction on product concepts and standardized service and repair procedures. This training ensures adherence to factory quality standards and equips professionals with solutions to support end-user equipment effectively.

Training Available at the Following Convenient Locations:

  • Tampa, FL
  • Raleigh, NC
  • Lancaster, PA
  • Denver, CO
  • St. George, UT

Fire Systems

2-day, highly technical in-person training

CORE/TANK Fire Protection

  • Background
  • Installation
  • Inspection
  • Maintenance
  • Post Discharge

Registration Requirements

  • Purchase of fire system service kit
  • CaptiveAire sales referral
  • Experience reading wiring schematics, wiring redundant circuits, and troubleshooting with a multimeter
  • Willing to stock a minimum of 8 TANKS for emergency service. (TANK rebuilds are NOT permitted)
  • 1+ years with current company

If the above requirements are met, complete the Fire Systems Training Registration Form below to be contacted by our scheduling team.

register now

Paragon HVAC

3-day, highly technical in-person training

  • Paragon vs. RTU
  • Component details
  • Interface navigation
  • Wiring schematics and interlocks
  • Temperature/Humidity control
  • Preventative maintenance
  • Troubleshooting
  • Service & repair
  • Safety standards

Registration Requirements

  • CaptiveAire sales referral
  • EPA 608 certification
  • Equipped with refrigeration test equipment (gauges, thermocouples, scale, hoses, oil pump, psychrometer, etc.)
  • Extensive electrical background and troubleshooting with a multimeter
  • 1+ years with current company

If the above requirements are met, complete the Paragon HVAC Training Registration Form below to be contacted by our scheduling team.

register now

Frequently Asked Questions

What is the cost for training?

Fire Systems – No cost, however a fire system service kit is required to be purchased per company location or branch prior to attending.

Paragon HVAC – No cost, but an initial truck stock order provided during training is recommended for common replacement parts.

Are certifications applicable per tech or per company?

Each technician is certified and listed on our captiveaire.com home page individually, but grouped within their current company.

Can certifications be revoked at any point?

CaptiveAire reserves the right to revoke factory certifications at any time when negligence or improper conduct occurs. All instances are subject to review and are finalized by CaptiveAire. Please review our entire certification revocation policy below for any questions.

Can I book in an alternate location not local to our coverage area?

Yes! Our registration form allows you to select alternate training locations for more flexible scheduling and prompt attendance.

Who should fill the registration form out?

The form should be filled out by the service manager/lead. They will enter all technicians that should attend. They will also be the point of contact (POC) throughout training.

What if I need to cancel at the last minute?

There will be no cost incurred, but please be considerate and respectful of our efforts. You can review our entire cancellation policy for any questions.

What if I change companies? Is my certification still valid?

Yes, each technician is certified on an individual basis, but grouped per company. When changing companies you must reach out to producttraining@captiveaire.com so we can keep all information up to date.

Are any tools needed?

Our facilities are equipped with all tools required for training and each hands-on activity.

What is included in the fire system service kit?

1 x
Primary Actuator Kit (PAK)
SKU: 87-300030-001 - For TANK Fire Systems. Actuator and Release Solenoid Assembly. One Needed per Fire System. Supervised.
2 x
TANK Wet Chemical Tank
SKU: 87-300001-001 - Pressurized Tank used for TANK Fire System.
2 x
1/4" Refrigerant Hose Fitting
SKU: U24 - Low-Loss Brass Fitting for 1/4" Refrigerant Hose (Male to Male)
1 x
1/4" Refrigerant Hose Fitting
SKU: NABS - Low-Loss Brass Fitting for 1/4" Refrigerant Hose (Male to Female)
2 x
1/4" Refrigerant Hose, 36" Long
SKU: NHD1436
2 x
1/4" Refrigerant Hose, 60" Long
SKU: NHD1460
1 x
Nitrogen Regulator
SKU: GEN450F - CGA580 Tank Fitting, 45 deg Outlet, 1/4" connection, 2" Gauges
2 x
12V 7Ah Battery
SKU: PS-1270-F2 - 12V 7Ah Battery. 2 are required for use with CORE Protection Fire Systems.
1 x
Hose Core Depressor
SKU: NH05007 - NRP VALVE OPENER -- Pack of 10.
1 x
CPS 1/4" Swivel Access Tee
SKU: AVT45
1 x
Copper Tube Fittings Hydraulic Pipe Crimping Tool with 1/2"
SKU: CW-1525 - 3/4" and 1" Jaw Copper Pipe Propress Crimper Pressing Pliers.
1 x
Elitech Wireless Digital Pressure Gauge Used for Testing Tank PAK Assemblies
SKU: PGW-500 - -14.5 to 500psi range. +/-0.5psi resolution.
1 x
Sporlan Catch-All Refrigerant Filter Dryer
SKU: C-032 - Inline male-to-male flare fitting for TANK PAK testing. 100mesh screen and 20micron polyester pad on the outlet. Rated up to 650psi.
10 x
O-Ring Replacement Used On Primary Actuator Kit Braided Hose (Hex Style Fitting)
SKU: PAKHOSEORING

Empowering technicians with practical skills, comprehensive knowledge, and industry leading expertise.

Cancellation Policy

CaptiveAire understands that unforeseen circumstances may arise that necessitate the cancellation of upcoming training sessions.
The policy details are outlined below:

  1. Cancellation by Attendee(s):
    1. Attendees may cancel their registration for a training session at any time due to illness, weather-related events, or other unforeseen reasons.
    2. To cancel, attendees must notify CaptiveAire Product Training via email or phone as soon as possible.
  2. Cancellation by CaptiveAire:
    1. CaptiveAire reserves the right to cancel a training session at any time due to illness, weather-related events, or other unforeseen reasons.
    2. In the event of such a cancellation, attendees will be notified via email or phone as soon as possible.
  3. Liability:
    1. CaptiveAire shall not be held liable for any expenses incurred by attendees related to the cancellation of a training session, including but not limited to travel expenses, accommodation costs, or any other indirect or consequential losses.
    2. Attendees are encouraged to make any necessary travel or accommodation arrangements with flexible cancellation policies to mitigate potential losses.
  4. Rescheduling:
    1. In the event of cancellation by CaptiveAire, every effort will be made to reschedule the training session at a mutually convenient time.
    2. Attendees will be given the option to transfer their registration to the rescheduled session or decline and register at a later date.
  5. Contact Information:
    1. For cancellation notifications or inquiries, please contact our Product Training Team at producttraining@captiveaire.com.

By registering for a training session with CaptiveAire, attendees acknowledge that they have read, understood, and agreed to abide by the terms of this cancellation policy.

This cancellation policy is subject to change at the discretion of CaptiveAire without prior notice.

Revocation Policy

This policy applies to all technicians trained & certified by CaptiveAire and is to establish guidelines and procedures for revoking the certification of a factory technician where negligence or misconduct occurs.
The policy details are outlined below:

  1. Instances for Revocation:
    1. Certification may be revoked if a technician engages in any of the following:
      1. Violation of company policies and procedures
      2. Failure to follow regulatory requirements or industry standards
      3. Demonstrated negligence in the performance of duties which sacrifices safety, security, or quality of service.
      4. Sharing proprietary or confidential information with competitors.
      5. Unauthorized access or misuse of company resources.
      6. Any actions that damage the reputation or interests of the company.
      7. Any non-conformance of conduct to CaptiveAire standards and ethics.
  2. Process
    1. The technician will be notified of the allegations made against them
    2. CaptiveAire will investigate the validity of allegations
    3. The technician will be given an opportunity to respond with any supporting documentation or notes detailing the occurrence.
    4. CaptiveAire will make a final decision determining the validity of the claim and justifying the revocation of the factory certification.
    5. All associated technician benefits will be removed (listing in database, access to training/ support resources)
  3. Re-certification
    1. A technician may qualify for recertification upon completion of remedial training or may have to undergo a period of probation depending on severity of the act for grounds of revocation.

By registering for a training session with CaptiveAire, attendees acknowledge that they have read, understood, and agreed to abide by the terms of this revocation policy.

This policy is reviewed periodically to ensure effectiveness and may be modified by CaptiveAire at any time to reflect changes in regulations, industry standards, or requirements.

Success!

Thank you for your interest in Product Training through CaptiveAire.

We have received your completed entry and have an estimated waiting time of 3-6 months for Fire Systems or Paragon Training varying based on preferred location.